Privacy Policy

Overview

Bridge 2 Bed respects your privacy and is committed to protecting the personal information entrusted to us. This policy explains how we collect, use, disclose, store, and protect personal information through our public website, help-request flow, network forms, communications, and connected coordination services.

We do not sell, rent, license, trade, broker, or otherwise monetize Connection data or personal information. Provider contracts pay for software access, implementation, support, and approved partner facility profile services; they do not pay for Connection data.

Current website boundary

The public website, help-request flow, and network forms are designed for non-clinical coordination details. Do not submit protected health information, patient records, diagnoses, medication details, clinical notes, or treatment or recovery narratives through public forms.

Bridge 2 Bed is not a patient communication system and current public forms are not suitable for transmitting regulated health information.

Information we collect

Depending on how you interact with Bridge 2 Bed, we may collect identity and professional information, contact information, participation preferences, communications, limited technical information, and non-clinical help-request details such as location, support categories, urgency, journey context, and payment preference.